We have been busy the last 4 months or so helping people transition from Windows 7 to Windows 10, due to end of life for 7. For some customers this meant a brand new computer, while some wanted to explore other options. A very popular option has been to upgrade the existing computer to Windows […]
Apple Macbook Pro Laptop was dropped and appears to no longer boot, only the Apple chimes are heard when powered on, no display. No visible damage occurred. Through diagnosis, the laptop would display to an external monitor, and would boot properly. All the apple keyboard combos were tried at bootup with none of them working.
iMac 27″ late 2013 hard drive replacement Computer would not boot. It would get stuck at the Apple screen with the progress bar almost full, never getting to the logon screen. Running Apple diagnostics on the hard drive were inconclusive, running diagnostics from a Ubuntu Live Disc showed a defective hard drive. Researching
Symptoms: A screen pops up allegedly from the FBI, warning the user that illegal materials have been found on the computer. The user is instructed to purchase a Money Pak for a given amount as a fine. Diagnosis: This is a well known “Ransomware” infection, all the allegations of illegal materials are false. This infection
Symptoms: Pop-ups warning of firewall alerts from a program called “Security Defender”. Diagnosis: Security Defender is a rogue anti-spyware program that’s designed to scare the user into purchasing it to remove the threats it has identified. The threats are non-existent, and purchasing the program does nothing. Resolution: This malware is normally not difficult to remove
