Symptoms: Cosmetic issues along with slow performance. Diagnosis: Slow performance caused by some adware, and toolbars. Resolution: Performed tuneup, replaced keyboard and dvd drive bezel.

Symptoms: Laptop had water spilled on it. Diagnosis: Visual inspection showed some corrosion forming on motherboard.  Hard drive test found a failing hard drive, probably NOT caused by water damage. Resolution: Disassembled laptop to remove all corrosion from motherboard, replaced hard drive.

Symptoms:Computer crashes, loses internet connectivity, and browser not responding. Slow performance. Diagnosis: Visual inspection shows clogged fans, operating system has multiple security products, browser has numerous toolbars. Resolution: Throughly vacuumed internals, performed malware removal process, cleaned up browser settings, removed extra security products, leaving only Norton Internet Security.  

Symptoms: This computer was crashing with pixelation on the screen. Sometimes unable to boot properly. USB devices not working when plugged in. Diagnosis: Test results pointed to a defective graphics card. The failure may have been caused by reduced airflow. Resolution: Replaced graphics card, upgraded operating system to Windows 8 64bit.